Customer Acquisition Cost Calculator
Include wider sales and marketing costs when calculating new-customer CAC.
Divide campaign spending by the acquisitions attributed to it. Define the acquisition event first, because a lead or checkout action is not necessarily a newly acquired customer.
Calculate the average advertising cost of an acquisition using campaign spending and attributed results. Define the acquisition consistently before using the ratio to compare campaigns, channels or reporting periods.
Choose one acquisition event and attribution window. Repeated orders and first-time customers answer different questions, even when a platform labels both as conversions.
Gather campaign cost and a deduplicated outcome count under that definition. The calculator accepts totals; it does not connect to campaign accounts or resolve attribution.
Divide spending by acquisitions. A positive acquisition count is required because spending with no completed acquisitions does not produce a finite cost per acquisition.
Sample inputs demonstrate the method. They are not a forecast or product offer.
The example spends €1,000 and records 25 acquisitions. Dividing €1,000 by 25 gives €40 per acquisition. This describes the supplied totals without assuming revenue, repeat purchases or profit from those acquisitions.
Sample inputs demonstrate the method. They are not a forecast or product offer.
The result is an average for the included outcomes. It does not give the incremental cost of the next customer or prove advertising caused every attributed acquisition.
Judge the amount alongside the value and costs of the same acquisition type. Revenue per order, lifetime value and profit are separate measures not calculated here.
Yes, if the recorded spending is zero and the denominator is positive. A zero denominator has no defined cost per outcome and is rejected.
Read our calculation and testing approach.